Abby Personal Care Abby Personal Care 414-241-0453 admin(@)

Frequently Asked Questions

A: Anyone who needs assistance with basic tasks, such as walking, dressing, eating, cooking, managing medications, or those who are at a risk of falling, need help bathing, are experiencing a loss of cognitive function, or have become isolated could all benefit from home care services.
A: Home care costs vary depending on each client's unique care needs, but at Abby Personal Care, we pride ourselves on providing the greatest value at the most competitive pricing. We would be happy to provide you with a free in-home care assessment to give you a better idea of how we can help and how much the services will cost.
A: We accept the following forms of payment for our home care services:
  • Medicaid
  • VA Benefits
  • Private Pay
  • Long Term Care Insurance
A: We are licensed by the Wisconsin Department of Health Services (DHS) DQA to provide comprehensive in-home care services.
A: Abby Personal Care is an independently owned in-home care agency in Southern Wisconsin. We are dedicated to quality care, exceptional customer service, and providing clients with a personal, non-corporate experience. We are committed to helping each of our clients maintain optimum health through daily monitoring, assessment, and reporting so that we can reduce potentially avoidable hospital stays.
A: Yes. We can provide care services wherever you call home.
A: The safety and security of our clients is of the utmost importance to us, which is why our caregivers must pass a thorough background check, reference check, competency testing and in-person interview before being hired by Abby Personal Care.
A: Our caregivers receive in-depth condition-specific training. Annual continuing education helps our staff stay up to date on emerging senior care issues and new care techniques.
A: Home health is a physician-ordered service designed to enable patients to maximize their ability to function safely at home by teaching patients and their caregivers how to provide effective, appropriate care. Symptom and disease management, medication management, mobility, home safety issues and a wide range of education are among the many needs covered
A: We are happy to answer any questions you may have about the many services we provide. However, we must have a physician's order to provide care. Talk to your doctor if you feel you have a need for home-based services.
A: Your physician must determine your need for home-based care and write an order for your care. Medicare must be your primary insurer.
A: Care can be provided in your home, whether that is your house or a family member's, an adult family home, assisted living or retirement home. Home health cannot be provided in a hospital or nursing home.
A: Home health care is specifically designated to deal with acute changes in a patient's physical and/or mental condition. These changes can related to a worsening of a long standing illness, a new diagnosis or a need for post operative care and education. These changes can be physical and/or mental in nature.
Supportive services can be arranged for any frequency of time
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